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- Sharing your username and password with others is not allowed. If you need multi-user access to courses for your organization, please email us at Info@MusicTherapyEd.com.
- Within 30 days of your first membership payment, if you are not 100% completely satisfied we will gladly refund your money – no questions asked. VIP Membership payments after 30 days are final sale only. Send an email to Info@MusicTherapyEd.com for more information. By signing up for a VIP Membership plan, you understand that you may cancel your membership at any time through your MusicTherapyEd.com account under “Billing,” or by sending an email to Info@MusicTherapyEd.com. No refunds are given after 30 days of purchase date.
- By signing up for a Membership plan, you understand that you may cancel your membership at any time by sending an email to info@musictherapyed.com.
- All courses and content located on this site are copyright of Sound Health Music LLC or our affiliates. Do not, under any circumstances, copy, distribute, share, or upload course materials. Make sure to scroll down to read more important legal information.
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Here is the entire grievance policy:
Grievance Policy and Procedure
The mission of Sound Health Music specific to Continuing Music Therapy Education (CMTE) is to serve music therapy professionals by helping them unveil their potential to become powerful and confident therapists.
The CMTE participant has the right to file a grievance. A grievance may be filed with regards to any aspect of the course including, but not exclusive to videos, homework assignments, content, tips, and techniques shared.
If you would like to file a grievance, please email the Approved Provider at info@MusicTherapyEd.com. The Approved Provider will then take action to address the grievance. Actions may include clarification, individual coaching, or refund.
The participant has a right to appeal decisions made by the Approved Provider regarding the grievance. In order to file an appeal, please call the Approved Provider at info@MusicTherapyEd.com.
The Approved Provider will acknowledge receipt of the grievance appeal and will then consult with the Continuing Education Committee at CBMT to problem solve a resolution for the grievance.
The CMTE participant has a right to have an unresolved grievance addressed by CBMT’s Continuing Education Committee.
Important Legal Information
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In addition, Sound Health Music LLC assumes responsibility only for material signed by an officer of Sound Health Music LLC in his or her official capacity. Statements of fact and opinion are made on the responsibility of the instructors alone and do not represent the views of the editors.